Two online petitions have collected hundreds of signatures from consumers seeking to file lawsuits against Apple Computer–over claims that the logic board, or motherboard, in the iBook laptop is defective.
“Most of the complaints pertain to a particular iBook model with dual USB ports,” and replacement boards are believed to be defective too, Reuters reported.
In January, a group of consumers in California are expected to file a class-action lawsuit against the company over the claim that “Apple’s warranty does not run long enough to cover problems with the iPod’s battery,” Reuters reported.
After complaints over the iPod began to surface in the media, Apple unveiled a $99 battery replacement service for the popular digital music player.
(via Reuters)
8 responses so far ↓
Ernesto // Jan 2, 2004 at 12:19 pm
Within the first 3 months since purchasing my iBook I sent it in for problems with the logic board and then 6 months later I had a problem with the power supply.
My ipod battery already has a short battery life compared to 3 months ago when it was purchased.
Looks like I will qualify for both class action lawsuits if they get filed.
alan // Jan 13, 2004 at 6:43 pm
I have a just out of warranty 13-month old ibook with a dead logic board. I really feel like I have a 1500us paperweight on my hands. I would have it repaired, but with all of the reports of it happening over and over to the same ibook, I’m sure I would just be throwing *more* money away. Apple has really let myself and hundreds of other customers down, and now they are just ignoring our pleas for them to take responsibility for selling us junk. I was a loyal mac user/customer and now I am disgusted with them. The overriding issue is that I cannot get it repaired as it will likely fail again shortly.Apple needs to be held accountable and if a lawsuit is the only way, then so be it.
Stuart Guthrie // Sep 1, 2004 at 8:12 pm
I have also had many problems with my Apple notebook computer (however, it is a PowerBook G4) and am currently in the process of trying to legally sort things out with Apple in Australia. Unfortunately Apple seem to continuously create every excuse that they can (including not being in an appropriate financial situation) to replace my PowerBook.
Apple must be held responsible for their actions! Apple cannot get away with treating consumers this unfairly.
Richard Olafson // Jun 12, 2005 at 9:45 pm
Hi I have a Powerbook G4 and within 5 months of purchase the Logic Board failed. Now , 6 months later, the logic board has failed again. It will not reboot from a Panther disk. Nothing!Their seems to be no way I can have a workkng machine. Fortunately, I can access the harddrive by attachi g a firewire cable to my G4 tower a burning the data to DVDs. But nevertheless, it is currently useless, my nice shiny new Mac. It is quite frustrating. Are there others out there with similar problems?
Zack Spalding // Jun 20, 2005 at 8:56 pm
Hey Richard I am actually having the same problem right now. My Ibook just turned two years old and I will now be getting my fith logic board this week.
Mandi // Jul 26, 2005 at 4:48 pm
I have a just out of warranty 15 month old Ibook G4 with a fried logic board.
I echo Alan’s sentiments - I’ve been quoted $800 to repair/replace the part but my fear is that I would be throwing more money into a machine that may never run properly.
I haven’t approached Apple yet but will do so in the next few days (waiting to get a second opinion). After all that I have read, I find it unacceptable that Apple is aware of this problem and does
not accept any responsibility.
Fredric Alan Maxwell // Aug 3, 2005 at 3:26 pm
After finishing my unauthorized bio on Microsoft CEO Steve Ballmer, I accepted a Penguin imprint’s offer to write a bio of Steve Jobs. I figured that since I pursposefully used Microsoft products to write BAD BOY BALLMER, I should use an Apple iBook to write FINDING STEVE JOBS. Wrong. My iBook G4 just got out of Apple Care for its third logic board replacement in seven months. Let me know if you’re interested in filing suit.
CJ // Oct 2, 2005 at 7:39 am
Two weeks ago, the logic board on my sister’s iBook G3 went for the second time in a year. She lost her entire hard drive and had to have it replaced. Fortunately, she had the EACW. Now, my iBook G4, which is two months out of warranty, is showing all the signs of a faulty logic board. Of course, I didn’t get the extended ACW, so I’m pretty much screwed.
Also, as a side note, I bought an iPod mini in March (less than a year ago) and have had to replace it four times so far.
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