Comments on: Approved: Verizon Wireless Settles Class-Action Lawsuit

By: Tamara Times

Tamara Times — Sun, 20 Nov 2005 23:30:56 +0000

Verizon wireless is charging outrageous fees for prepaid customers, and their customer service reps. are rude and obnoxious! I’ve been a good-payimg customer for 2 years, and I intend to proceed further with action.

By: Ofelia Barrios

Ofelia Barrios — Fri, 04 Nov 2005 14:38:15 +0000

I am trying to get out of my contract with Verizon, but we are stuck since our family plan with 3 lines on it have different termination date. For us as a family to get out and move on we have to pay $175.00 termination fees each. Do you know of any recourse available for us. One of the phones contract expires Dec 2005, I asked if we can cancel now and I was told to wait for Dec, 2005 or I will pay $175.00. I cannot certainly wait for the other two as they are expiring July, 2006 and Dec, 2006. How these contract termination got out of wack I do not know. We did complain a lot of poor service, equipment problems and overcharging. I think each time they fix(pretend to fix the problem as these still exist we just learned to live with it) for each phone they restart the contract.

If you find a lawsuit that I can join, please let me know.

By: Natarajan Srinivasan

Natarajan Srinivasan — Fri, 14 Oct 2005 04:24:30 +0000

I had the same problem. I would like to join the class action lawsuit. I was unaware of this. Please send me the details to:

N. Srinivasan

P.O. Box 1143

Artesia, CA 90702

Thank you

By: hw morhead

hw morhead — Thu, 06 Oct 2005 14:32:55 +0000

I got 2 phones with free mobile to mobile

Cost $105 per month

Verison charged 350 the first month, agreed this was a mistake, promised to remove mistake.

Same deal for 4 months.

The bottom line.

$1450~ alleged bill, credit report falsely filed, and I’m MAD AS HE**

By: K Buck

K Buck — Sat, 24 Sep 2005 17:24:58 +0000

I signed a contract with Verizon Wireless in Dec. of 2004 for my wireless phone service. The contract provided for a monthly rate for regular phone service, and a rate for text messaging service. The rate when I signed the contract was $0.02 per message received. This is an important part of the service plan, and one of the reasons I signed up for the service, because I forward emails from my business email address to my wireless phone so I can be notified of an emergency in my office. Verizon raised the rate of incoming text messages on August 1, 2005 from $0.02 per message to $0.10 per message, a 500% increase. My bill went from about $6.00 for text messages to $76.00 for text messages. This rate change negatively alters the contract I have with Verizon, and the plan is now costing me much more than I had agreed to for my normal use.

This rate change affects thousands of Verizon Wireless Customers. They are also trying to get thier customers to sign up for a $9.99/month text message package that includes up to 1,000 messages, but this is also not what I signed up for when I signed the contract with Verizon. Most months I don’t receive 1,000 messages, and the $0.02 per message is a negligible amount.

I am now looking for a way to file a class action lawsuit against Verizon on behalf of the thousands of clients that are now being ripped off.

By: Angela

Angela — Wed, 21 Sep 2005 00:51:23 +0000

I bought a family package for 2 phones. My husband had a chain saw accident shortly after and was out of work for months. We could no longer afford the cell phone service so I called to cancel it. apparently, I signed a contract that required that I retain Verizon services for 6 months. I asked if I could suspend the services and resume them when we could afford it again. They agreed. When I called to reinstate services, I was told that I could not continue and would have to pay the fines because we had not followed the contract outline. So, not only can I maintain cell phone service–I also owe nearly 700.00 in charges for nothing. I feel that I was not properly informed of the depth of bondedness or the terms of the agreement. Verizon refused to work with me in any way to mediate the issue. I can understand having such strict and inflated contract requirements for a house–but for a cell phone? This seems very extreme to me. I should be able to return the merchandise if I’m not happy with it. Furthermore, during the time that we did have service, the phones did not even work most of the time. Verizon promised complete coverage of the area where we lived, but I usually had to drive 10 miles from my home in order to get any reception. I feel that Verizons business practices are extreme and entrapping. I hope there is a class action lawsuit pending in regard to this issue. Otherwise, I will have to start my own because I feel so cheated.

By: Judy Day

Judy Day — Mon, 19 Sep 2005 00:27:15 +0000

I was with Verizon for several years. I kept complaining that my 3 phones didn’t get calls at my house and to make calls we had to walk down the street. Verizon kept saying that every month I had to press *223. Then one day I tried to call the police 6 times in 7 minutes pressing 911 on my Verizon phone while driving over 10 miles. All my phone said over the screen was “911 is for emergency calls only.” My life was on the line. I finally called Verizon and complained. They took it like a joke. Then one night I got a flat tire and tried to use my phone. I couldn’t get a signal. I’m disabled, was really upset. The next day I called to cancel my service. Then they said the only thing they could do was send someone out to my house to see if I had a signal. I took that as an insult. Cancelled and ended paying them $525.00 to get out of the contract.That was Dec. 2003. All that time of complaining and almost losing my life over it and that’s what I get?

By: Valerie Garvey

Valerie Garvey — Wed, 14 Sep 2005 16:20:45 +0000

I just signed up with Verizon for a two year contract. Almost immediately – my bill received overcharges. I have spent hours trying to get this resolved. They do not show incoming calls – yet most of these I dispute and would have to have a subpoena to get the information. cingular wireless puts this on their bill.

Also – the contract is written that I have to pay $175 to get out of the contract, or $226 to stay with the contract. The solution they offered was a bait and switch. Upgrade my plan and they would credit the overages. Yet – I dispute the number of minutes they are charging!

My alternatives – have my credit destroyed, pay $3000 for an attorney, I have filed complaints and will continue to do so and urge everyone to call your Congressperson and Senator about this abuse.

Better Business Bureau, Consumer Complaints, FTC and your elected officials – Send letters now and encourage others to do so.

If anyone is part of a class action suit – please get in contact with me.

By: C Peterson

C Peterson — Thu, 25 Aug 2005 17:33:55 +0000

I was a customer of 360 Alltel from Aug 1996 thru Jan 2002 and Verizon Wireless from Jan 2002 thru April 2005. Where do I find the forms that I need to file for benefits? This has been such a long process.

By: John Millison

John Millison — Fri, 19 Aug 2005 03:18:21 +0000

To whom it may concern, I’ve been with verizon for almost 2 years. Verizon sent me a bill, I was over charged because I went over my minutes. I called them and asked how could this be, I only use 120 minutes tops each month. So they said if I switch to their National plan that they would drop those charges. So I agreed to this, but I wished I thought about it because I was on the national plan but switched down to a cheaper plan. So it looks like they where drumming up more money out me. To top it all off my phone started to act up on the charger. So I went for a newer phone. They rooked me again by making me sign a two year contract. To top this off I picked up the V265 motorola, it is a camera phone and can play mp3’s as well. I bought up the software (mobile phone tools) to transfer pictures and mp3’s. but guess what it will not let me. Verizon did something to their phone!!! So I called verizon and had asked about their phone. They said that they do not sell cables for the phone and don’t support it. I had said I bought the software from motorola and they support the phone in their software, and stumpped them. Then they asked what cable I’m using, and I said the one you sold me for the v730 motorola. They said it was the wrong one. I said no it is not the wrong one because I looked it up on the web and said it was the same cable as the v730, and stumpped them again and on their heels and into a corner. So I asked them if they had a lockout on these features. They had said yes, then I asked them to take them off. They said I would have to talk to motorola and gave me their number. So I called, emailed several times and no responses!!! So I took it on myself to look up info on this phone and carrier, and found out some answers. Verizon has put a block on the phone in seems edit the software.They seem to like to cripple their phones so you have to pay them even more money. I did figure out how to beat them at this, I went in and changed some of the settings in the seems to allow these features back on the phone and verizon dosen’t make a red penny out of it at all. I do like to see these assholes!!! go down for all the greif they cause others!!!! If you would like to see your phone unlocked go to motomodders.com and here you will find info and your answers to unlock your phone.