A box of computer tapes containing personal information on 3.9 million customers of CitiFinancial was lost recently by United Parcel Service, while in transit to a credit bureau, Citigroup said Monday. CitiFinancial, the consumer finance subsidiary of Citigroup, has begun mailing a letter to all customers affected by the breach in security.
The tapes contained names, Social Security numbers, account numbers and payment histories of customers who acquired loan products through one of CitiFinancial�s network of more than 1,800 branches, or retailers in the United States. The tapes did not contain any customer information from CitiFinancial Auto, CitiFinancial Mortgage or any other Citigroup business.
The company said it had no reason to believe that this information has been used inappropriately, nor has it received any reports of unauthorized activity.
Furthermore, there was no information on these tapes relating to customers of the CitiFinancial network operations in Canada or Puerto Rico.
Beginning in July, CitiFinancial said the information they provide to credit bureaus will be sent via direct encrypted electronic transmission.
(via Business Wire)












84 responses so far ↓
wolfgangnester // Jun 8, 2005 at 9:26 pm
why are not these people liable for my account and social security #
TLH // Jun 9, 2005 at 3:31 pm
Seems to me that 90 days worth of free credit-monitoring service is worth little when identity-theft can be an issue forever! (especially considering you can’t just up and change your social security number)
Janet Dickinson // Jun 9, 2005 at 4:41 pm
I think these people should be liable and would be interested in a class action suit against Citifinancial & the company handling the data.
Jim // Jun 10, 2005 at 4:02 am
I am also interested in a class action suit. I think ups should be included.
Theresa // Jun 10, 2005 at 11:20 am
I am very interested in a class action lawsuit. This constitutes breach of contract; why should we be expected to maintain our end of the bargain when they failed to protect our personal information-I feel Citi Financial is obligated to pay their debtors a significant monetary value to fulfill obligations.
Lauren // Jun 10, 2005 at 12:54 pm
Citifinancial keeps saying that we should be ok because we already have a loan and can’t get another without positive identification. What they are avoiding is the fact that anyone who obtains this information will not likely go to Citifinancial, but will use it for fraud with any number of other companies. I was also told by Citifinancial on 6/09/05 that the data on the tapes was encrypted and the credit bureau would have to decode it. I have not seen in any news story that the data was encrypted. I feel that would be one of the first things they would mention. I also feel that they are lying to me. This is much more serious than they are making it out to be.
Paula // Jun 10, 2005 at 2:58 pm
Just got back from a local attorney who blew me and a friend off. I definitely want to sue. They get my money and they failed to keep my information safe, so why should we have to pay.
Dave // Jun 12, 2005 at 6:35 am
This is vital info and there definitely needs to be a class action. Who says someone has not already made money on our info from the inside?
Neglected // Jun 13, 2005 at 7:29 am
I too think it is a must for a class action suit. I was told that the data was not encrypted on the tapes. Why would this just not be standard. Also why send such info through so many hands when they were instantly able to assure us that it would be sent elec. encrypted the next time around. This is obviously gross neglegence on both parts. What are these so called extra security measures they have been using when sending via UPS in the past and if so how was it even possible to lose a box with tracking etc. The future for us is imminent!
Cyl // Jun 13, 2005 at 1:28 pm
When I read the letter I just felt a sick feeling in my stomach. How do they expect to locate this box? And the free monitoring doesn’t make me feel any better either.
Brian // Jun 13, 2005 at 7:28 pm
I wonder if Citi Ceo Harry Goff and the board would be okay with the 90 day free monitoring as payment if their social numbers, DOB, mothers maiden name, etc were included in the “lost box”? I think something needs to be done, as we will forever be at risk…
Ashley // Jun 14, 2005 at 11:57 am
I am interested in a class action lawsuit as well. This is very disturbing to me when there are laws. They have broken everyones trust. How can we expect them to be able to keep our information confidental?? They have breached everyones information and that is unconstitutional. Something needs to be done and as a group. Thanks, Ashley
Marie // Jun 14, 2005 at 12:41 pm
After reading all your comments, I wholeheartedly agree on a class action suit. Citifinancial and UPS are both liable and should be sued for breach of contract and putting all of us in danger of losing everything we worked so hard to keep personal and confidential. It is a breach of trust. I am a 100 lb., 63 yr. old woman who now fears for her safety because my name, address and phone number were also on the tape as well as Social Security #, date of birth, etc.. I don’t know if anyone of you out there considered the physical danger implications. I certainly want to be notified by the attorney(s) who decide to pick up this hot potato. I also called 6 lawyers this morning and was told it was not their area of expertise. Right! I will be waiting to hear about what comes of all this.
Good luck to all of us!.
Marie
Janet // Jun 14, 2005 at 4:57 pm
If anyone does hear of a class action suit please let me know
Brian // Jun 14, 2005 at 8:09 pm
I feel that we should all do our best to research what Citi is doing to correct, or at least help us understand the problem. We should ask them questions like was the box ever located, is there any reason to believe it is on the street, etc. If it has been confirmed that UPS lost the package where was it last tracked, which one of their employees handled it last, etc. By having multiple people contact Citi to ask questions it will show that we are not simply upset, but we are genuinely terrified for our own well being and future financial status. Chances are pretty good that Citi and UPS will both see this string of messages and be proactive rather then sit back and wait for a lawsuit. Never the less, I will keep reading this chain of messages and add anything new that I find out, including any information on a qualified law firm.
Lonnie // Jun 15, 2005 at 6:05 am
I didn’t sleep half the night thinking of the ramifications of the loss of these tapes. Just when I thought I was getting on top of my credit, this happens. I don’t need the stress, and they are responsible. Notify me of any class action suit. Newsweek had an excellent opinion piece on it this week (June 20 issue). It’s by Steven Levy, entitled “Lost My Secrets? Pay Up, Buddy!” and you can find it at http://www.msnbc.msn.com/id/8184956/site/newsweek/
CB // Jun 15, 2005 at 6:06 am
I just contacted the unidentified firm’s phone number listed in CitiFinancial’s form letter to enroll in “a credit monitoring service”. They asked for my SSN and I refused to continue with the enrollment. I believe that CitiFinancial should make better efforts to respond in a manner that does not increase risk by asking for SSN. This unknown firm also did not have my account information and refused to allow me to register my wife’s name even though she is also named on the CitiFinancial account. Bad problem - poor service. A 90 day progrma is inadequate and CitiFinancial should at least provide better service to the customers it placed at risk.
Ashley // Jun 15, 2005 at 9:19 am
I agree with everyone. I am very interested in a class action lawsuit. If anyone hears of anything please keep me informed and I will do the same. Thanks, Ashley
Veronica Davis // Jun 15, 2005 at 5:28 pm
I am very disturbed about how citfinicial could be so negligent with handling confidential information. I just received my letter and my heart dropped; b/c my husband and I have just re-established our credit and then something like this happen. I very angry and I agree something needs to be done about it.
MICHAEL LEE // Jun 15, 2005 at 10:46 pm
DON’T BE SURPRISE TO FIND OUT THAT THERE IS MORE TO THIS STORY THAN MEETS THE EYE, S T A Y T U N E…………
I AM ALSO INTERESTED IN JOINING IN WITH ANY CLASS ACTION LAW SUIT AGAINST THESE CROOKS AT CITIFINANCIAL GROUP AS I HAVE BEEN HAVING PROBLEMS WITH THEM SINCE 1998 WHEN I FINANCED MY HOME AT $50,000.00 + AND WAS FORCED INTO EITHER REFINANCING IT IN 2000 OR LOSING IT BECAUSE THEY CLAIMED I WAS $2000.00 PAST DUE AND I NEVER MISSED A PAYMENT IN OR DURING THIS TIME (EXPLAIN THAT IF YOU CAN) IT DOES NOT STOP THERE I HAVE BEEN REQUESTING A RUN DOWN ON MY PAYMENT HISTORY AND SOME OTHER INFORMATION ON THAT ACCOUNT AND FOR ABOUT TWO OR THREE TIMES THEY RESPONDED THAT THEY WERE OR HAD SENT IT OUT TO ME BUT I NEVER HAVE RECEIVED IT, NOW THEY WANT EVEN RESPOND TO ME EVEN AFTER PHONE CALLS AND CERTIFIED LETTERS TO THEM I HAVE EVEN SENT E-MAIL REQUEST TO THE COMMENT LINE AT THE HOME OFFICE STILL NO RESPONSE. AND NO IT DON’T EVEN STOP THERE AND I REALLY DON’T HAVE THE ROOM AND TIME TO GO INTO EVERYTHING, BUT I WILL SAY THIS I ASKED FOR A PAY OFF AND YES THEY DID SEND THAT TO ME WITH OUT ANY PROBLEMS AND IT WAS FOR $900.00 MORE THAN I FINANCED FOR IN 1998 NOW HERE IT IS 1998, 1999, 2000, 2001, 2002, 2003, 2004 AND 2005 THAT I HAVE BEEN PAYING ON THIS HOME AND I OWE $900.00 MORE THAN I DID FROM THE BEGINNING OF MY LOAN,,,, FOR GOD’S SAKE SOMEONE EXPLAIN THIS???????? THERE ARE A WHOLE LOT OF OTHER PROBLEMS I HAVE HAD WITH THESE CROOKS AND I AM JUST ABOUT READY TO TURN IT OVER TO SOMEONE AS SOON AS THE CPA GETS THROUGH WITH GOING OVER EVERYTHING IF HE IS ABLE TO DO THIS WITH OUT THE INFORMATION FROM THE BEGINNING OF THE ORIG. CONTRACT TO THE TIME I/WE WERE FORCED INTO HAVING TO REFINANCE IN 2000. NOW YOU PEOPLE THINK YOU HAVE PROBLEMS TAKE A GOOD LOOK AT MIND AND I WOULD ASK IF THERE ARE ANY MORE OUT THERE THAT ARE HAVING THESE SAME PROBLEMS AS I AM PLEASE E-MAIL ME AT MLEE822657@AOL.COM.
THANK YOU AND GOOD LUCK TO US ALL IN THIS CLASS ACTION WHEN A GOOD ATTORNEY/OR ATTORNIES SEE THAT THIS IS REAL HOT AND JUMP ON THE TRAIN AND GO AFTER THSES CROOKS.
ALICE // Jun 16, 2005 at 9:32 am
I AGREE WITH THE CLASS ACTION SUIT AND I CONTACTED:
Righetti Wynne P.C. specializes in handling class action litigation in the field of employment law and specifically in the area of wage and hour law. Righetti Wynne P.C. will continue its efforts dedicated to correcting employers’ violations of minimum working conditions in California.
BILL REEVES DREEVES1@JAM.RR.COM // Jun 16, 2005 at 12:34 pm
I am also interested in a class action lawsuit.This is unacceptable and should be corrected!
Dennis H // Jun 16, 2005 at 7:05 pm
I took out a loan at citi financial and now I find they lost all my financial information. There is no excuse for this. Even if I recieve a settlement someone can stll steal my financial doings later down the line my social security number is the key to all my life. I want citi to pay me a large some I to support a class action lawsuit. Thank you Dennis H
Eileen Hammond // Jun 16, 2005 at 7:13 pm
I am Dennis’s wife and my name and social security is also on some of my husbands financial information. So now I could be in as much trouble as my husband. I and my husband set up nights worring about this so I support a classaction lassuit and I hope citi pays dearly
Christine // Jun 17, 2005 at 11:05 am
This whole situation is absolutely absurd. I called Citifinancial’s hotline and reamed them out for this offensive 90 day “bone” they are throwing us. Everyone knows professional identity thieves don’t use this info right away and lie dormant for a while hoping people will let their guard down five years or more from now! Everyone needs to put the pressure on Debby Hopkins (chief of operations with Citifinancial) who actually have the nerve to say, “Customer security is of paramount importance to Citigroup”! I asked Cififinancial to give me some way of contacting her and they said someone would call me back - surprise, surprise, they never called. Don’t give up - keep calling back!!!
karen // Jun 17, 2005 at 11:48 am
citifinancial is a bunch of jerks anyway so they deserve this. they charge outrageous interest because they know they got yah. i do not understand how a company as big as they are would be shipping that stuff by ups, i worked in a company of 6 people and we did it all electronically, how stupid can they be. you have two more votes in wisconsin to sue them.
Joe // Jun 18, 2005 at 5:52 pm
We are also interested in a lawsuit. We have good credit and now we have to worry about loosing it, all because of CITIFINANCIAL.
Janice // Jun 18, 2005 at 6:31 pm
If anyone hears of an attorney that is handling a class action law suit on this, please let me know. You cannot trust anyone any more. Don’t you think that if the shoe was on the other foot that they would be taking us to the cleaners. Please keep me informed.
jon // Jun 19, 2005 at 6:45 am
i agree they must pay for their for mistake,we pay them enough!
todd // Jun 19, 2005 at 3:06 pm
Bad Stuff. I just hope they find the black box. maybe it will have more clues.
Really: This is so irresponsible.
Everyone keep me informed if you would
Sonia // Jun 19, 2005 at 9:47 pm
I went to the local office to ask for information on this matter . They very vague and evasive. The people in the office was very rude. Let me know about a class action suit.
Daniel // Jun 20, 2005 at 6:16 am
I received this letter about a week ago. Yesterday, I went into my email only to find someone had tried to take 2,500 out of my bank account through PayPal.
You can retrieve missing passwords through Paypal by putting in your bank account number or credit card number. The bank accout number is on my application to citifinancial.
I am looking for a class action suit also.
Talecia // Jun 20, 2005 at 8:21 am
Please inform if there is a class action lawsuit being filed against Citifinancial and UPS. I think they both should be held liable for their negligence. teleepoole@yahoo.com
Brenda // Jun 20, 2005 at 3:47 pm
I would like to find out who’s handling the lawsuit. I have called two attorneys and no one has returned my calls. We must work together and make them liable for their negligence
davey // Jun 21, 2005 at 12:58 pm
If anyone does hear of a class action suit please let me know!!!!
Angie // Jun 22, 2005 at 5:25 am
I am so upset! We have already gotten an alert from this IdentityGaurd that there has been activity! I have also been alerted by paypal that someone was trying to access my account! I too would like to go after Citi for their negligence we will have to worry for the rest of our lives not just for 90 days! Angie
Angie // Jun 22, 2005 at 5:26 am
I am so upset! We have already gotten an alert from this IdentityGaurd that there has been activity! I have also been alerted by paypal that someone was trying to access my account! I too would like to go after Citi for their negligence we will have to worry for the rest of our lives not just for 90 days! Angie
Faustino Garcia // Jun 22, 2005 at 11:05 pm
Something to think about: if Citi was sending our information to the credit bureaus, and the information had out ssi#,our account info which included addresses, then it might have also included our date of birth for bureau verification. It that is the case, anyone can request a Credit Card using this info with an alternate mailing address. Citi group states we do not have to worry about our accounts with them, but who is going to protect us from credit being obtained from any other company. My wife and I are both very stress with this wholde issue. If any one knows of a case action lawsuit, please notify me, I gladdly live in Hidalgo County, where any experienced lawyer knows that our jurys do not take thing lightly.
Ashley // Jun 23, 2005 at 11:40 am
I agree with the class action lawsuit. On 3 different occasions I have been called about action on my credit report. This is getting to be a big mess and I am ready to scream. It is not fair that our credit has to be at stake just because of these ignorate people. If anyone hears anything about a class action lawsuite I am with you 100%. Thanks, Ashley
JeanBatiste // Jun 23, 2005 at 12:44 pm
I still can’t believe that Citi Financial could have been so irresponsible. I have lost sleep over this disaster. This should be considered a breach of contract, they were at fault for losing my personal data, which they promised to protect. If anyone is filing a Class Action Lawsuit, please include me.
Jennifer // Jun 23, 2005 at 4:30 pm
My husband just spoke with a person at our local Citifinancial office who completely lied to him telling him that we were not affected and we got the letter as a mass mail out. My husband then called the main office and was informed that we were affected by this and our information was contained within the missing box of tapes. I am FURIOUS!!!! I am very interested in the class action law suit and will be checking here frequently for any developments. Thank you for all who are supporting this issue and researching ways to recover everyone’s loss.
Janice // Jun 23, 2005 at 4:39 pm
There was an article on the web today about a Mount Laurel law firm filling a class action lawsuit against citgroup for the lost tapes. The article is by a Renee Winkler and all it says is that the lawsuit is being filed by a burlington county woman. Does anybody know anything about this?
Marci // Jun 24, 2005 at 7:09 am
I just spoke with a paralegal at Pallettiere, Rabstein and Altman in Mt Holly, NJ. I think there is a law suit pending. He stated that if and when the suit is filed, I would be contacted.
It takes years though.
We should just continue to pay our damn loans and wait.
This company has something brewing that they are not allowed to speak about yet.
Give them a call and get on the list.
(609)267-3390
travis basden trucking // Jun 25, 2005 at 10:55 pm
i was told as of yesterday that if youre one of the ones that was effected by this,that breach of contract will apply an your loan will not need to be paid it is there policy to not make you pay them back an youre credit will remain in good standing so hell fire im looking at pocketing 15,000.00 for there mess up haha heee heee
BILLY V SMITH // Jun 25, 2005 at 11:02 pm
i contacted the main branch friday the manager told me to not panic they were going to let everyone that were effected there loan would be paid in full thats floored me how could they do this dam i own 17,000.00 to them hey mr basden looks like we both made out on the screw up……anyone wanting info feel free to contact me at 1910-298-4067 an ill let you no the branch manager to call for the no pay loan file he sent me,. thks bill
Loren // Jun 26, 2005 at 5:55 am
We too would like to know when anyone finds out about a class action lawsuit. We are still making our payments as of now until we hear otherwise.
Ashley // Jun 28, 2005 at 7:28 am
Billy and Travis,
My thing is do you have that in writing?? I do not believe anything until I see it. I agree that they should do that but I just don’t know. I totally agree with a class action law suit. I am waiting on a manager to call me back from there corporate office. If you hear anything else let me know.
Thanks,
Ashley
Dan // Jun 28, 2005 at 9:21 am
I spoke with two law firms on this. Both are interested in filing suit. One is Pellettieri, Robstein and Altman in NJ. The other is Keogh, Cox, & Wilson, Ltd.
I also spoke with a customer service rep at headquarters. This person stated they are not going to forgive our debts.
Call both of these law offices and get on board. That is the only thing we can do at this point.
If anyone hears that they are forgiving our debts, please leave the name and phone number of the person whom you talked too.
Believe me, we all would like to hear that.
Daniel
New Jersey
Billy V Smith // Jun 28, 2005 at 7:47 pm
I Billy V. Smith did not in any way submit any information to or on this web site. I have not in anyway had a loan with Citifinancial, nor do I owe them anything. I’m sorry for the mishap on Citifinancial’s part as well as for anyone else connected with this unfortunate situation. However I am very troubled that someone is using my name in a slanderous way, especially using my telephone number. I just wish I knew whom the big man is who felt free to invade my family’s privacy cause if I did he’d know what a Law Suit is all about. Any further sightings of my name or phone number will result in immediate legal action.
P.S. I know who you are 17 thousand dollar man.
Thank you
Billy V. Smith
jon // Jun 29, 2005 at 4:50 pm
what the hell was citifinancial thinking,by having UPS deliver those kind of records in the fist place. thats a job for brinks. i think they must pay dearly for their stupid mistake.SUE THE PANTS OFF THEIRE ASS!
Janice // Jul 2, 2005 at 2:44 pm
I do not know why people put on here that our loans are going to be forgiven because none of this is so. Some of the people joining this dicussion are just out to give us wrong information. I would like to hear anything anyone has to say about a class action suit.
jenna celini // Jul 3, 2005 at 9:17 pm
Please email me if there is a class action lawsuit. We were notified of this mishap. I called the office and they were rude. I am interested in any legal action taken
Rob // Jul 6, 2005 at 8:57 am
I am also very interested in if there is a class action lawsuit. This is something that I will have to think about the rest of my life because they let all of my personal information out there. If the people that have the information decide to use that information 10 or 20 years from now Citi will be even more rude then they already have been. I want more then just a loan paid off (which already has been) this is crazy if they get away without giving people like us something to insure that if something happens we can deal with it!!
Ron P // Jul 6, 2005 at 4:30 pm
If anyone files a class action suit please email me at ron_p_21@yahoo.com
Michael Lee // Jul 7, 2005 at 8:40 pm
IS THERE ANY ONE FROM NORTH CAROLINA THAT IS INTERESTED IN GETTING TOGETHER AND FILING A CLASSACTION LAW SUIT AGAINST THESE CROOKS? AND HAS ANYONE CONTACTED AN ATTORNEY WE DO NOT NEED TO LET THIS THING GET COLD IT IS TIME FOR THE LAW TO SEE THAT SOMETHING HAS TO BE DONE TO THESE CROOKS, I HAVE BEEN TRYING TO GET INFORMATION FROM THEM FOR OVER TWO YEARS ON AN OLD PAID OUT ACCOUNT THAT WAS REFINANCED AND AS OF TODAY 07/07/05 THEY HAVE SENT ME NOTHING, THEY MUST HAD LOST THAT TOO I AM BEGINNING TO BELIEVE THAT IS THE REASON THEY GOT IN TOUCH WITH ME IN 2000 AND TOLD ME THAT I WAS $2000.O0 BEHIND ON MY LOAN AND I HAD PAID EVERY MONTH BUT WAS STILL THAT MUCH BEHIND????? AND NO ONE WOULD OR WAS ABLE TO EXPLAIN IT TO ME AND I HAD TO EITHER REFINANCE MY LOAN OR LOSE MY HOUSE AND PROPERTY AND I WAS NOT ABOUT TO DO THAT SO I REFINACED AND NOW I AM TRYING TO GET FROM THEM INFORMATION ON THAT ACCOUNT AND THEY REFUSE TO RESPOND TO ME SOMETHING HAS GOT TO BE DONE THIS IS HAPPENING TO TOO MANY PEOPLE AND THERE ARE PEOPLE OUT THERE THAT CAN NOT AFFORD TO HIRE AN ATTORNEY TO FIGHT THIS BIG GIANT BUT I CAN ASSURE YOU I AM GOING AFTER THEM BIG TIME PRETTY SOON FOR REFUSING TO SEND ME MY RECORDS OF MY OLD ACCOUNT AND NOW THIS NEW THING WITH THEM PUTTING MY INFORMATION IN THE HANDS OF SOMEONE ELSE THAT THEY ARE TRYING TO SAY THAT WAS LOST BY THEM, I WANT SOMEONE TO PLEASE TELL ME HOW IN THE WORLD COULD UPS LOSE A PACKAGE WHEN EVERY STOP THEY MAKE THEY HAVE THE PEOPLE TO SIGN FOR IT AND /OR THEY SCAN THE PACKAGE THAT TELLS THEM WHO WHEN WHERE IT WAS LEFT, COME ON CITIFINANCIAL WE WERE NOT BORN YESTERDAY.
PEOPLE LET’S GET TOGETHER AND START RESPONDING WITH ONE ANOTHER NOW.
Janice // Jul 9, 2005 at 5:39 pm
I am from North Carolina and if anyone starts a class action lawsuit please notify me.
charlene abner // Jul 10, 2005 at 11:28 am
I would like to join everyone else on a lawsuit against citifinancial and ups. I agree with the other people. They need sueing they want talk fair about this matter.I also have account with them and my identity and my husbands was also lost.If anyone hears about a lawsuit being filed please email me at charleabn@cs.com They should have to pay us not us pay them.charlene Kentucky
Timmy // Jul 10, 2005 at 11:59 am
I would like to say if anyone files a lawsuit. please notify me. i was also affected by thies to my identity was also stolen to.they should have to pay. Tim Kentucky
RITA // Jul 12, 2005 at 10:35 am
I AM VERY UPSET WITH CITIFINANCIAL AND ALSO WITH CREDIT DATA SERVICES AN AFFILIATE OF EXPERIAN. I HAVE BEEN AFFECTED BY THIS WHOLE SECURITY BREACH AND I’VE CONTACTED BOTH COMPANIES AND MY PERSONAL INFO. HAS BEEN CHANGED. EVERONE PUT TEMPORARY FRAUD ALERTS ON YOUR CREDIT FILES AND WATCH ONLINE FOR ANY ACTIVITY. I FILED COMPLAINTS AGAINST EXPERIAN ALSO WITH THE FEDERAL TRADE COMMISSION AND MORE WILL BE DONE. I’M SURE THERE WILL BE SOME TYPE OF LAW SUIT SOON.IF THERE CANNOT BE A CLASS ACTION LAWSUIT,THEN EVERYONE JUST FILE THERE OWN LAWSUIT AND SHOW HOW YOU WERE AFFECTED AND SOMETHING WILL BE DONE,I’M SURE OF IT.
ibrahim // Jul 13, 2005 at 2:33 pm
Hi,
My question is about a package lost by UPS. This package contains survey
and test documents of more than 3000 Turkish students for which I worked
one year to get neccessary permissions and 8 people worked in eight cities
to collect this data. Now this 40 pouns parcel is lost its been missing for
12 days. The tracking shows that its last checked in Stanton, PA. Me and
the sender have been talking to UPS in both countries for five days, they
say they are still looking for it. I don’t think they are going to find it.
This parcel has been sent as very important document. May be it has no
commercial value, copying, postage, and personal expences cost little bit
more than $1,000, but how about may one year. I am a PhD student with
scholarship and I have limited time to finish my study. Now I have to go
back to Turkey get the permission from Ministry of Education, get the
permissions from the parents, collect to data again. Forget about airline
ticket and other expences, I’ll suffer a lot and I want UPS suffer, too.
Could you please help me, what options I have?
ibrahim // Jul 13, 2005 at 2:38 pm
Hi,
My question is about a package lost by UPS. This package contains survey
and test documents of more than 3000 Turkish students for which I worked
one year to get neccessary permissions and 8 people worked in eight cities
to collect this data. Now this 40 pouns parcel is lost its been missing for
12 days. The tracking shows that its last checked in Stanton, PA. Me and
the sender have been talking to UPS in both countries for five days, they
say they are still looking for it. I don’t think they are going to find it.
This parcel has been sent as very important document. May be it has no
commercial value, copying, postage, and personal expences cost little bit
more than $1,000, but how about may one year. I am a PhD student with
scholarship and I have limited time to finish my study. Now I have to go
back to Turkey get the permission from Ministry of Education, get the
permissions from the parents, collect to data again. Forget about airline
ticket and other expences, I’ll suffer a lot and I want UPS suffer, too.
Could you please help me, what options I have?
lazyatbest // Jul 14, 2005 at 9:07 am
I didn’t have time to read all the postings so if this is repetative my apologies…but the following law firm is posting on their web site that they are interested in persuing a class action suit against citifinancial. http://www.alexanderlaw.com/citigroup/index.html
lazyatbest // Jul 14, 2005 at 9:07 am
I didn’t have time to read all the postings so if this is repetative my apologies…but the following law firm is posting on their web site that they are interested in persuing a class action suit against citifinancial. http://www.alexanderlaw.com/citigroup/index.html
lazyatbest // Jul 14, 2005 at 9:14 am
I didn’t have time to read all the postings so if this is repetative my apologies…but the following law firm is posting on their web site that they are interested in persuing a class action suit against citifinancial. http://www.alexanderlaw.com/citigroup/index.html
shelly // Jul 15, 2005 at 7:47 am
this whole thing is so ridicules, we need a lawsuit, keep us updated. This can effect us for the rest of our lives.
Terri Kentucky // Jul 18, 2005 at 5:28 am
Since I received my notification that my data was in the box that was lost, I have received numerous calls from telemarketers and scammers…even though I am on a “no call” list. I have even had people call MY PARENTS to get information about me. But the best thing of all is…I had charges crammed on my phone bill that are NOT MINE. When I try to call the company to fix this…I conveniently get cut off! I finally got a live body and they said they would credit my phone bill. After some research, I found out this company has been fined hundreds of thousands of dollars for “cramming”. It is not a coincidence that this started happening after my data was lost. I NEVER had this problem before. I have always been EXTRA CAREFUL with my information. I am moritified and TERRIFIED! I have spent 30 years building good credit and protecting my data…now I stand to lose it.
patrick smith // Jul 18, 2005 at 8:07 am
Please let me know any information about the class action lawsuit, if any.
thanks
John Brinker // Jul 20, 2005 at 12:36 pm
This is very interesting news. I have also read that Citi Financial Mortgage has a Class Action suit against them for something else, but I cannot put my finger on it right now. If anyone knows about this please let me know as I have an issue with me.
Michael Bear // Jul 20, 2005 at 9:57 pm
Selling off information is a billion dollar market today and not for a minute do I believe it was lost.
Iam considering a lawsuit soon but
if everyone would join this major undertaking filing against Citi Financial as the people and for the people we all would stand a better chance of winning.
Jim/Nancy Ohio // Jul 26, 2005 at 9:45 pm
We wanted to join this discussion. We did contact a lawyer in our hometown who told us we had no case to which we told him you are crazy. It is true that this information getting into the wrong hands is something to worry about from now on. NOT just a limited time. Criminals are always at work. We had our checking account compromised right after we got the letter from CitiFinancial. We are fighting them every step of the way. They act like it is no big deal but, it did not happen to them. We are not taking this lying down. No way. Let us know about any updates.
bw // Aug 10, 2005 at 11:31 pm
an extensive emailed list disclosing names, locations, position titles, AND SOCIAL SECURITY NUMBER’S of all the employees of CitiFinancial Auto Western States Division was carelessly released by Richard Graham District Manager of CitiFinancial Auto in the Fall of 2004. He didn’t even attempt to retract the unopened emails! I was very upset because my SSN was on the list! I worked for CitiFinancial Auto in Billings MT for OVER 3 YEARS and from DAY ONE noticed their casual attitude about confidentiality, professionalism, and accountability. I think they should be held accountable with consequences. They don’t allow their customers to make excuses for late auto payments - they just send the repo truck!
robert t mckenzie // Aug 19, 2005 at 11:52 am
My issue is with the way employee’s are treated. I have recently been terminated from CitifinancialMy issue is with the way employee’s are treated. I have recently been terminated from Citifinancial
T.M // Aug 24, 2005 at 3:01 pm
I was also notified about the possible theft of all my personal records. I am very nervous. I spent my whole life protecting my GREAT credit rating and now in one”mistake” someone may have destroyed all my hard work. Anyone from Wisconsin starting a class action?
Dianna Sprenkle // Aug 28, 2005 at 8:34 am
I definitely want to get in on any suits against citi-financial or ups. If anyone out there has got a lawyer who is willing to file suit against them and would like for me to join in please contact me by email. Thank you
Always Angie // Aug 28, 2005 at 3:12 pm
P.S. Even though it’s a “car loan” per se, my husband received the letter in the mail that his information had *poof* vanished into thin air.
We’ve called just about every 800 number there is for CitiFinancial and they are all clueless about his loan. They keep telling us to call the local branch, but that b@$tard Dave is the one who cheated my husband. How is talking to him going to help us out? He keeps telling us that we owe MORE than the statements we get monthly from Corporate CitiFinancial say we owe. The statement even says the $5K isn’t a payoff and to call us, but Dave keeps insisting it IS a payoff. Paying off WHO is what I wonder?
***BUYER BEWARE! RUN FOR YOUR DAMN LIFE FROM CITIFINANCIAL!***
Michael Bear // Aug 31, 2005 at 1:50 pm
I’m considering filing a class-action lawsuit against CitiFinancial. I have already sent a letter to them as well to the Attorney General’s Office in the Northern District of CA. I would highly suggest others who are caught in this scheme of theft identity to do the same in your state. With enough of us common people putting on the pressure, the attorney generals will be forced to investigate this heinous crime of 3.9 million people. If we all focus on a class-action lawsuit together, or even as separate groups, against CitiFinancial, it will expose them to their fraudulent activities. Please let me know if anyone has already filed one. I would like to join with them or have them join me. Right now I am talking to law firms to determine which one will accomplish my goal for me and others like myself. I, too, believe in my heart this is just one big scam. God Bless you all!!!!Please contact me….
Carla Ortego // Sep 5, 2005 at 7:55 am
I have spent the last 2 years after a tragic loss in my family to restore my credit. I can not believe that in a split of a second that this company can ruin that. I’m in if anyone out there gets a lawsuit together. Just email me…….
Dan // Sep 26, 2005 at 11:21 am
I also spoke with a law firm here in Philadelphia.
Kohn, Swift and Graf.
Their phone number is 215-238-1700.
They were recommended to me by another attorney.
Give them a call and let them know your interested in being a part of a class action suit against Citifinancial.
I told the gentlemen I spoke with of this website to show how many people were interested in a suit.
Former // Sep 30, 2005 at 1:34 pm
Hi to everyone. I feel so bad for all of those involved in scandal as I would call it. I was a Citifinancial employee until this morning. I have to tell you, tonite will be my best nite’s sleep in a long time. I think alot of what Citi does is so unethical and immoral. Por people come in, in the depths of despair and we were instructed to make sure we sold insurances every loan! Increasing the premium big time! The interest rates are already formidable-add in these insurance premiums, OMG, now these people are on the never ever plan! I have battled with my conscious, and listened to them tell me how they need the money, but then why are we phoning solicitation lists and badgering people to consolidate their debt with us? These people never said they needed us. And whats more, we are somehow convincing them that they have saved money doing this??? Lord! I’ll tell u, I really had a lot of sleepless nites, and I put out lots of resume’s. In the end-I couldn’t take it anymore, I quit my job this morning, so I can know in my heart, I am not bilking people out of hard earned money! I was to go on another course next week, I couldnt think of it. I am done with this company. And just so you know, I made sure they knew why I left!
Best of Luck to all of you
Chassitie in Louisiana // Oct 1, 2005 at 5:31 pm
I also went to the local branch and was told that we were not affected yet we recieved the letter and every time we called the hotline they gave us we got cut off and my credit and my husbands credit is not even being watched. Does anyone know the main offices telephone number so i can find out for sure whether or not we are affected.I too am interested in a law suit
pam britton // Oct 11, 2005 at 10:39 am
my life has become a nightmare due to this company. it hurts just to repeat the name. they also lost my information. i have also been trying to find out my original loan vs what i have paid them to date. of course, i’m getting responses as to how the loan was re=newed several times and that started the loan all over. well, i feel that i wasn’t explained how this worked. i had insurance on this loan as well and have been unemployed two different times. they didn’t help me out because i was fired. i thought the insurance was supposed to help regardless. now i am facing surgery. they are not even nice about that. i have to get forms filled out by the employer and the doctor. they hound you for payments but you can’t get the answers you want. i know i have paid them way more than i have borrowed and this has been going on for years. they are making my life miserable. how can i get away from them and get them out of my life. please help.
Zen // Oct 28, 2005 at 10:48 am
I got a loan from them for $6000.00 in December of 04 to pay off my bills. I sent in $400 a month and was told it would be paid off in 13 months. Yesterday I called them because its been 10 months. They told me my balance was $5860.00! SO i guess i’ve only paid $140.00. WHAT DO WE DO?
Ashley // Nov 3, 2005 at 11:53 am
Has anyone heard anything about this lately??
keith klotz // Dec 7, 2005 at 5:02 pm
It seems i’m not alone with regards to my frustration with Citifinancial. I took a $6000.oo loan, Paid it off in 11/05 and now they have lost those records as well…Who,s in charge anyway?
Posted by: Keith on 12/09/05
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